Recently, Ezhan, a full‑scenario mobile robot system solution provider, has entered into an in‑depth strategic cooperation with LSG Group, a world‑renowned leader in airline catering services. The project of automated transfer robots for catering trolleys has been successfully implemented, realizing fully‑unmanned operations covering the entire workflow of airline catering trolley handling, transfer and repositioning. It sets a new benchmark for the digital and intelligent transformation of airline catering logistics. Deployed within the core operational area of Hong Kong International Airport, this cooperation marks that airline catering logistics transfer has officially stepped into a new era of automated, efficient and standardized smart operations.
As a benchmark enterprise in the global airline catering sector, LSG Group has years of expertise in in‑flight catering and airport logistics services, serving numerous international airports worldwide with a mature airline catering supply chain system. With the continuous recovery of air travel, airport catering operations and trolley transfer volumes have risen sharply. Conventional manual transfer is plagued by high labor intensity, soaring labour costs, inconsistent transfer efficiency, safety hazards caused by mixed human‑vehicle traffic, and non‑standard trolley handling. Legacy logistics models can no longer meet the demands of modern high‑frequency, high‑precision and time‑sensitive airline catering, making intelligent upgrading an urgent priority.
With long‑term dedication to mobile robotics, Ezhan secured this strategic cooperation thanks to its proven AMR technology, custom‑built scenario solutions, and extensive on‑site deployment experience across airports and industrial logistics. Catering to the unique characteristics of airline catering trolleys, stringent positioning requirements, heavy pedestrian‑vehicle traffic and complex airport environments, Ezhan delivered a tailor‑made automated trolley transfer robot solution. Featuring an innovative integrated clamping‑and‑towing mechanical design, it overcomes common drawbacks of traditional transfer equipment including poor fixation, excessive shaking and low compatibility. It maintains full stability of trolleys and onboard meals during high‑speed transit, turning and start‑stop cycles, effectively preventing food spillage and positional deviation, and fully complying with strict airline catering operational standards.
In terms of core capabilities, the deployed automated trolley transfer robot is equipped with Ezhan's self‑developed intelligent dispatching system and high‑precision LiDAR navigation, enabling flexible operation in complex airport environments without site reconstruction. It supports end‑to‑end unmanned functions: automatic positioning, automatic trolley docking, autonomous optimal‑path planning, obstacle avoidance, and automatic return‑to‑base charging. Capable of 24/7 non‑stop round‑trip trolley transport between catering workshops, storage zones and aircraft stands, it completely replaces manual handling. Connected to the cloud‑based management platform, the device allows operators to monitor real‑time robot status, transfer progress and energy consumption, supporting remote task dispatching, real‑time data traceability and intelligent operation‑and‑maintenance management, greatly improving refined logistics governance.
Upon project completion, it will comprehensively optimize LSG Group's airline catering logistics workflow. On one hand, standardized, high‑efficiency unmanned robot transfer boosts trolley throughput, shortens meal preparation lead‑time and guarantees on‑time flight catering to deliver better in‑flight dining experiences for passengers. On the other hand, unmanned operations free front‑line staff from strenuous repetitive work, cut labour and management expenses, mitigate safety risks from mixed pedestrian‑vehicle movement, and strengthen safety safeguards for airport back‑of‑house operations, delivering multi‑faceted value including efficiency gains, cost reduction, quality improvement and enhanced safety. Its streamlined appearance and stable performance have won high recognition from LSG Group's on‑site operations team.
A representative from Ezhan commented that airport scenarios impose extremely high requirements on logistics equipment in terms of stability, safety and intelligence. This strategic partnership with LSG Group serves as solid proof of the company's technical strengths and scenario‑solution competence. Going forward, Ezhan will further explore smart aviation logistics and airport back‑of‑house services, iterate core mobile robot technologies and refine scenario‑oriented intelligent solutions. Leveraging its technical advantages, Ezhan will drive digital transformation within airline catering and airport support sectors. The company will also deepen strategic partnerships with global industry leaders to roll out more smart‑logistics use‑cases and advance the intelligent, unmanned and standardized development of global airport support services.
Industry insiders note that this powerful collaboration between Ezhan and LSG Group directly addresses key pain points in airline catering logistics. It reshapes legacy workflows with robotic automation, offering a replicable and scalable model for intelligent airline‑catering upgrading and injecting new momentum into smart‑airport and aviation smart‑manufacturing development.